1

Relax and enjoy having peace of mind with a secure network and well-protected computers

Even when there is no computer system in a regular office environment that is 100% fully protected from cyber threats, we always strive to be at the top to make your computer systems

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2

Benefits Of Centralised Storage And Cloud Computing

Centralised file storage and sharing is one of the abilities cloud computing has yielded. Small-to-medium businesses can take advantage of this ability to streamline file sharing and resource collaboration with ease.

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3

Why It Is Important To Backup Your Data

As an entrepreneur you most likely understand that data backups are the most critical I.T function yo will ever perform. The consequence of data loss to your business can range anywhere from being a time-consuming irritation to a catastrophic event.

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Client Testimonials

We have had the pleasure to work with some great companies.

This is to thank IT Support Dat, who has worked with us  for almost seven months. During this tenure, the team of IT Support Dat maintained the reputation and reliability by providing quality services to execute time bound projects.John Doe CEO
We love working with you and your team, IT Support Dat have been a valuable partner in progress. Thank you for your support, we will continue to work on new projects and take the partnership to the next level. Best regards,David Pride CEO

WELCOME TO IT SUPPORT DAT

Are you in a business or organisation that needs an efficient set up that will ensure that your systems are always working? If the answer is yes, then you should consider using IT support DAT. It is made up of very skilled and experienced technicians who have worked with other reputable IT firms such as Dell and IBM. So, you can be sure that when you work with us, we will give you quality services.

WE OFFER PROACTIVE SOLUTIONS TO YOUR IT PROBLEMS:

It is tedious and stressful to keep calling IT providers to address the same problem over and over. It is better to get a solution once and for all – and that is what IT SUPPORT DAT will do for you. When you contract us to work on a problem, we go deeper to establish the root cause. While other IT firms may only focus on giving you a quick fix, we do things differently by working on the whole system so that we solve your problem once and for all.

YOUR DATA SECURITY AND PRIVACY IS ASSURED:

You do not have to worry about what happens to your data when you work with us. We can assure you of the security and privacy of your data. We adhere to the Data Protection Acts of 1998 and 2003 that compels us to handle all your data professionally. We can give you a signed non disclosure agreement so that you can rest assured that we will abide by the rules set by the Acts.

YOU WILL BE CONNECTED TO A REAL PERSON, NOT A MACHINE:

You know how irritating it can be to be connected to a machine when all you want is to talk to a real person. As much as we have automated most things in our operations, we don’t have automated business telephone systems. So, whenever you call us, you will talk to a real person, and not a machine. This makes it easier to have your problems resolved, since you will be dealing with someone who actually understands you and can give you a quick solution.

OUR RESPONSE IS FAST, AND YOU WILL BE GIVEN FLEXIBLE SUPPORT:

If you want to know how efficient an IT support company is, then you should look at how fast they respond to emergency. In case your system develops a problem, how soon do you expect them to restore it? IT SUPPORT DAT is known for giving the clients support service within 1-3 hours after you make a request to them. We are also very flexible and we can provide you with a solution, regardless of the time that you call us.

WE STRIVE TO FORM A LASTING RELATIONSHIP:

When you are working with us, we try as much as possible to form a relationship with our clients. We interact on a personal level, and the people who have been with us over the years identify us by name. This familiarity is what has enabled our customers to refer us to other people who need our services, hence expanding our business further. We have a symbiotic relationship.

WE ARE HONEST IN OUR DEALINGS:

We have very skilled technicians who can handle most hardware and software problems. However, if we realize that we cannot offer the best solutions, we will not hesitate to inform you. We value your time and resources, so we do not want to keep going round trying to solve something that we are not sure of.

WE OFFER NEW GENERATION IT SOLUTIONS:

With each passing day, there is an emergence of a new technology that can improve the performance of your system. Sadly, most businesses and organisations have not embraced these changes. This is because they have gotten too comfortable with the old technologies, or they are not aware of the benefits of upgrading their systems. If you work with IT SUPPORT DAT, we will give you the necessary information that you need to know about different IT solutions.

We are always testing new technologies and software, so that we can know what to recommend to each client we work with. We are aware that you may not have the knowledge on IT solutions, so we will break everything down for using terms and language that are easy to understand – nothing complex.

OUR PRICING IS UPFRONT AND TRANSPARENT

Never be tricked into paying for other hidden costs when you hire an IT firm. Most IT companies will charge you a certain amount of money to hook you, then after you have signed a contract with them, they introduce other hidden charges. IT SUPPORT DAT operates differently. We have a comprehensive pricing model that guides the costs.

If you are a new client who has been using our services for less than a year, we will charge you per job. If you are not sure of how much you will be charged, you can ask our technicians to give you the price before they start working for you. If you need a lot of solutions, you can be sure that our technicians will do an estimate of the price based on their experience. Remember that our pricing is not changed on an hourly basis. It depends on the complexity of your problem, and how long it will take for the support team to fix it.

We are currently not offering maintenance contracts to our new clients.

OUR TECHNICIANS CAN WORK WITH BOTH APPLE AND WINDOWS:

Our technicians are skilled and experienced to handle Apple computers with as much ease as they do with windows.